From Emma Keith:
Leaders don’t need all the answers, or to understand all the technology, they need to surround themselves with people who do, ask the right questions, trust their teams and lead them through change, understanding the impact this can have on people and how to best enable them to move through the process successfully.
I especially like the callout here to the importance of leaders trusting their teams. I’ve personally been in organizations where that trust didn’t exist. And while trust often needs to be earned, it’s nearly impossible to do so when teams aren’t empowered in the first place.